Q. David, What’s the best way to get around the dreaded “No Soliciting” sign? A. The question you raise is a good one…how do you get past the “No Soliciting” signs? If you’re running into this obstacle, I’m guessing you are doing a fair amount of drop-by-style calls. While I do not think you should… Continue reading
Your recruiters are probably great at recruiting; your sales reps are probably great at selling. Your accounting manager is probably great at, well, accounting. But all of them need to be great at customer service! The vast majority of your staff interacts with clients in one way or another, so it’s important to train everyone… Continue reading
We invite you to join us for our next Lunch With Haley: Making It Rain – From “Pounding the Phones” to Making it Pour. In this special Lunch with Haley, guest presenter Jen Lambert shares new ways to warm up the calls you make, get prospects to contact YOU and ways of filling your sales… Continue reading
Whether you call them rude, unreasonable or just plain obnoxious, tough customers can be a nightmare – especially for the lucky service personnel who have to deal with them. When clients are jerks, how can you and your employees cope? Use these tips to create shareworthy experiences for every customer – even the rude ones:… Continue reading
Mobile traffic is increasing exponentially and is on pace to surpass fixed Internet access by the end of 2014. This infographic highlights some very interesting statistics on mobile and it’s influence on recruiting staffing. Please feel free to share this on your own website.
