Enjoy reading a great customer service story? I sure do. Besides making me feel good, success stories remind me that there are still companies out there who really do care about the people and businesses they serve. With Valentine’s Day just around the corner, I thought I’d share a few customer service stories I love… Continue reading
An ATM that spits out presents – instead of assessing fees? A hotel that gifts not one – but TWO – high-end clock radios to a customer who fell in love with one during her stay? Yep, customer service can – and should be – this amazing. Ready to get in the holiday mood? These… Continue reading
Love a good story? I do – especially when it demonstrates a shareworthy service principle. I recently came across an article on the mental_floss site that presented 11 of the greatest customer service stories ever. I’ve chosen three of my favorites and summarized them below. If you need a quick break and want to smile,… Continue reading
