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Victoria Kenward Posts by: Victoria Kenward

Wake up the Dogs: 3 Reasons to Be Proactive about Contacting Staffing Customers

You Messed Up. Now What?

Stop the Churn! Practical Customer Service Tips to Increase Client Retention

From Laggard to Leading Edge: How to Evolve Your CX

Lightning-Fast Turnaround AND Great Results: A Case Study in Shareworthy Service

Don’t Push It

Social Customer Service: Up Your Game in 2017 (Infographic)

The Rising Bar of Customer Expectations: Here’s How to Clear It

Creepy and Cold – or Your Next Great Hire?

Want to Double Your Staffing Firm’s Bottom Line in 2017?

Spinnin’ Our Greatest Hits, Volume II: Top 5 Shareworthy Service Posts

Journey Mapping: What Paths do Staffing Customers Take?

Come on a Trip with Me!

How Is Your Staffing Firm Like a Tootsie Pop?

Lies, Lies, Lies!

Need a Reason to Celebrate?