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Victoria Kenward Posts by: Victoria Kenward

Are You Giving Your Customers What They Want – or What They Need?

CX INFOGRAPHIC: What Do Customers Want Most from Their Staffing Experience?

Breadsticks and Your Staffing Firm’s Bottom Line (yes, there’s a connection)

Customer Experience in 2019 – and Beyond!

Spinnin’ Our Greatest Hits, Volume IV – Top Shareworthy Service Posts of 2018

Thank You! 8 Ways to Show Gratitude to Your Customers

Do You Have to Be Born with It?

You Have Customer Service Goals – But Are They Missing the Mark?

Is Giving Loyal Clients the “VIP Treatment” the Best Move for Your Staffing Firm?

We Don’t Just Preach It; We Live It!

That’s a LOOOOOOONG Time to Wait

What does a Senior UI Designer do at Haley Marketing?

Great CX Starts with Great EX

This is Not Rocket Science, People!

“That’s Not My Problem.”

In Staffing Customer Service, Some Things Never Change