Dissatisfied customers are an unavoidable part of doing business. It’s been a rough 12 months, and you’ve probably dealt with...
Difficult. Demanding. Unreasonable. Rude. Every staffing firm has clients that drive them nuts. Here are a few of my personal...
You know that client who makes you so frustrated, you start seeing red? He’s actually presenting you with a great...
It’s simple: Whether their service experience is exceptionally good or bad, THEY NEVER FORGET. Consider this scenario: A client calls...
Kaboom! A placement just blew up in your face and now you have an irate client. A really, really angry...
