Is the Staffing Industry Over-Automating Customer Service?
CRMs. Chatbots. Websites. ATS platforms. Career portals. The list of staffing tech tools is looooong. And getting longer by the day. Don’t get me wrong – I’m a HUGE fan of process automation, and digital tools like these are indispensable to your staffing firm’s success. But when it comes to creating a fantastic experience for,… Continue reading
