Kaboom! A placement just blew up in your face and now you have an irate client. A really, really angry...
Great customer service starts with two types of knowledge: Knowing what to do. Knowing what NOT to do. Most of...
In the staffing industry, customer relationships can take years to build – and just seconds to ruin. Think about it...
Simple: They want you to occasionally bend the rules to deliver truly shareworthy service! Most of us realize this intuitively,...
“Silence is golden.” Really? Not from my perspective. In fact, when it comes to customer service, I think silence is...
