Right now, we could all use a good reason to celebrate – and I have a great one: National Customer Service Week! This year, National Customer Service Week is October 5th through 9th. (Maybe not so coincidentally, it’s also my birthday!) Besides giving us a much-needed dose of positivity, NCSW also provides opportunities to build… Continue reading
I happen to have a great one: It’s National Customer Service Week! Never heard of it? Here’s a quick overview for you: National Customer Service Week (NCSW) is an international celebration of the importance of (you guessed it) customer service. This year, NCSW runs from October 3rd through October 7th. The U.S. Congress proclaimed NCSW… Continue reading
You know I couldn’t let it pass without at least mentioning it. Back in 1992, President George H. W. Bush designated the first full week of each October as National Customer Service Week ™ to: recognize the contributions of customer service professionals reinforce the message that customer service is essential to profitability I’m a big… Continue reading
