Make sure to read the first and second part of this article series. You can jump in anywhere in the series but you will get the most value be following along from the beginning. So far you should have a list of the sites most significant to your online reputation. You have grouped and arranged… Continue reading
This article series walks you through the steps to proactively manage your online reputation. To understand why managing your online reputation is important, and get a handle on your current online reputation, make sure to read the first part of this series. If you have read and followed the steps outlined thus far you should… Continue reading
The web has made the world more connected than ever before. It is easier than ever to: live and work remotely, have longer distance relationships (personal and professional), have fewer conversations face-to-face versus through an electronic device and share our thoughts one-to-one or one-to-many Our world is smaller (figuratively speaking of course). This changes the… Continue reading
Recently, I watched a presentation from marketing and customer service keynote speaker Jay Baer, and two statistics he shared stood out to me. 1. 91% of all B2B purchases are influenced by word of mouth 2. 50% of all word of mouth is online If those stats don’t make you nervous, congrats! You must… Continue reading
There’s no denying it; our world now is a controversial one. It’s impossible to watch the news or check our social media feeds without hearing about someone who lost their job – and credibility – because of their actions. And while your company is hopefully far and away from any serious scandal, there’s no way… Continue reading
People will do business with, and refer business to, those people they know, like and trust. – Bob Burg Happy staffing clients are great for business. They make the work easier, place more job orders and stay with your business longer. A satisfied candidate can strengthen these client relationships and also send you quality referrals. But the unfortunate reality of the staffing industry… Continue reading
C’mon, admit it – you’ve blown off a customer service survey request before. (I know I have.) Everywhere you look – your Inbox, your sales receipts, even the websites you visit – you’re inundated with requests to “share your feedback” or tell a company how they did. Sure, you’d like to respond, but if you… Continue reading
Ever since the story broke about the Arizona restaurant owners featured on Gordon Ramsey’s Kitchen Nightmares I was all prepared to write a blog post on the importance of protecting your online persona. However, someone beat me to it. So instead of reinventing the wheel I’ll just provide you a link to the article. http://news.yahoo.com/restaurant-learns-online-reviews-break-072759344.html… Continue reading
When someone types your company name into a Google search, what will they see? Hopefully they will find your website, but what else appears? If you don’t know, you better find out. If you do know, you’re still not off the hook–those results can change tomorrow! Find Out What People Are Saying About Your Staffing… Continue reading
