Everyone in your staffing firm provides customer service. Yep, everyone! From account managers and recruiters to receptionists and back-office staff,...
Social experiments are fascinating, especially when we can apply the lessons learned in business. Last week, I read about one...
Any staffing service can create customer service goals: Interview each applicant in less than 5 minutes. Prevent client billing inquiries....
UX, CX, EX… …what is it with all these Xs? The “X” is short for “experience”: “user experience,” “customer experience,”...
