#3 – Thou shalt not take the name of thy customer in vain. #10 – Thou shalt not covet thy competitors’ service process. Okay, so these aren’t actually commandments of great customer service – I just thought they’d make for an interesting lead-in! But if you’re looking for a basic set of rules to help… Continue reading
Haley Marketing is pleased to debut the new Contracted Driver Services Website. Combing transportation experience with old-fashioned fundamentals–that is what Contracted Driver Services does best. As a staffing company that supplies drivers and supply chain specialists, it is hard to stand out in a niche market where all companies look the same. Playing off an… Continue reading
Q: Can you explain some of the new Facebook timeline changes and how they will impact my company page? A: The new timeline format for businesses or brands is very much like the timeline format for personal pages. The changes will impact your overall design, how your content is displayed and how users can interact… Continue reading
We just got back from the Staffing Industry Executive Forum. This year was one of the best forums we can remember. Social media, mobile web and using analytics were hot topics. And most of the industry news was positive and optimistic. Want to hear from our team and find out what we learned–and how you… Continue reading
How well does your business recover when something goes wrong? In a perfect world, every client walks away from experiences with your company feeling thrilled about the service they received. But we know how the real world operates. Even the best businesses don’t get it right every time. At one point or another, we all… Continue reading
Overview of the project: We were asked to create a new website and write web copy for this healthcare and research recruiting company, MEIRxRS. One of our challenges was to effectively convey the fact that they have three distinct divisions, each focused on a different aspect of healthcare staffing. We accomplished this with a fairly… Continue reading
Did you know that it costs six times more for a business to acquire a new customer than it does to sell something new to an existing customer? While going after new clients is essential–you might get a better return by focusing more resources on your current clients. Join special guest presenter Theresa Jordan of… Continue reading
When was the last time you received truly remarkable customer service? You know what I mean – the type of experience that was so exceptional, you felt compelled to talk, post or tweet about it? Now consider this: when is the last time a client received service from your company that was so special, they… Continue reading
All of us at Haley Marketing would like to extend our congratulations to our clients that made the Inavero 2012 Best of Staffing List. We’re so proud of you! And the winners are… 2012 Best of Staffing Client List This is the nation’s only award that recognizes staffing firms that receive remarkable reviews from their… Continue reading
