Ever play Whack-A-Mole? As a kid, I had a love-hate relationship with the game. It was fun testing my speed,...
Have 3 minutes? Take this quick (and not very scientific) pop quiz. Simply review this list of key attributes for...
Imagine it’s 3 a.m. A supervisor at [insert hot prospect company name] needs to fill a last-minute call-off for their...
Do you make every sales and service call face to face? Of course not. That’s why it’s so incredibly important...
Whoever said: “let sleeping dogs lie” knew very little about delivering amazing customer service. Sleeping dogs (i.e., your customers) may...
A temp arrives late to their assignment. A pressing job order slips through the cracks. Your client was overcharged on...
