What the heck is a chatbot? And how could your staffing firm use one to improve the service you deliver?...
Sound like a lofty business goal? Achieving it is easier than you think, if you do this one simple thing:...
Looking for a New Year’s resolution that will make your staffing firm more successful in 2017 – and takes less...
A “customer journey map” is exactly what it sounds like. It’s a diagram that visually charts a customer’s experience with...
Earlier this year, we surveyed over 500 staffing professionals to answer one simple question: In recruiting, sales and marketing, what...
Anyone who knows me will tell you that I LOVE to travel – whether it’s biking along the Erie Canal,...
