Does your staffing firm make the same customer service mistakes over and over again? No staffing company is perfect. Whether...
Which would you rather hear: “I can’t do that until…” or “I can certainly have that for you on…” Perception...
Enjoy reading a great customer service story? I sure do. Besides making me feel good, success stories remind me that...
The guy who washes the dishes in a restaurant is as important as the chef. Don’t believe me? Ask yourself...
Everyone in your staffing firm provides customer service. Yep, everyone! From account managers and recruiters to receptionists and back-office staff,...
Happy holidays! As the year winds down, it’s a perfect time to reflect on your company’s performance in 2019, count...
