As we look toward 2022, what’s the next big thing in staffing customer experience? Two words: Predictive Analytics I’m always...
Why should you follow up with every employer and job seeker who reaches out to your staffing agency? Here are...
Almost every company has a mission, a vision, a list of core values but all too often, they’re just words....
Every day, people on your team deftly field questions from employers and job seekers. They patiently resolve billing and timesheet...
Wait. How can great staffing employees deliver bad customer service? Honestly, it happens more often than you might think. Here...
When it comes to providing amazing customer service, why is it better to be a goldfish than, say, an elephant?...
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