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Tag: customer experience

Know what candidates love? Using mobile technology in their job hunt. Consider these statistics from a recent post from Glassdoor.com:...

People will do business with, and refer business to, those people they know, like and trust. – Bob Burg Happy...

How accurate are your perceptions of your candidates’ and clients’ experiences? Maybe not as accurate as you think: A recently...

Staffing technology is amazing. Applicant Tracking Systems, cloud-based time-tracking tools, social media and fully responsive websites help you stay connected...

Stalled placements. Unanswered emails. Outdated FAQs. No matter what form it takes, service “friction” kills your staffing customers’ experience –...

Your customers are becoming more vocal. More impatient. And more powerful than ever. Whether their experiences are positive or negative,...