Like the staffing industry, customer service is undergoing major changes. According to companies like Salesforce, social media, big data and...
We’ve all had them. A terrible customer service experience that left us fuming. After a three-day battle with an internet...
You place an employee on a temporary assignment at a client’s site. You know it’s a slam dunk – they’re...
We’ve all been there… …complaints from clients or candidates that you’ve taken too long to respond…issues for which you don’t...
Ready to really improve your customer service game? These stats paint a clear picture of what it takes to win...
It’s Time To Work On A Car! Okay, not really. But as I’m sure you’ve all read my profile...
