Yes. Sure. Absolutely! Simply reading positive words like these makes us happy – which may explain why staffing and recruiting firms so often say “Yes” to customers when they should really say “No.” “But Victoria,” you ask, “Isn’t great customer service all about ‘going the extra mile’ to make clients happy?” Well, yes – and… Continue reading
AB Staffing Solutions Physicians needed a new website that would position them as experts in locum tenens and healthcare staffing. After research and consultation with our client, Haley Marketing wrote copy for the new site, and created a design that effectively portrayed ABSS Physicians as experienced and flexible healthcare staffing experts. ABSS also opted to… Continue reading
Cloud computing. Cookies. Plug-ins. Java script. There’s enough Internet lingo that many people wish there was a manual to decode all the jargon. And at Haley, we get a lot of questions every day about how the Internet actually works. I came across this very informative (and entertaining) Curious George style book that I wanted… Continue reading
Pierce Professional Resources needed a new website that would portray them as an IT staffing firm with deep industry knowledge and a strong commitment to service. They wanted to have a slightly casual, yet professional feel to their site. Overall, they wanted to be more approachable feel, when compared to their previous website. They also… Continue reading
Are you doing everything you can to improve, grow or save your business? If you’re not measuring every part of your service delivery, you’re missing the boat. In her post titled “My Top Five Customer Service Metrics,” Barb Lyon, a customer service expert with over 20 years of experience, outlined key metrics companies can use… Continue reading
Any good marketer will tell you that to improve email marketing results, you have to track stats. How else can you determine what captures your audience’s attention, prompts them to take action or completely turns them off? Open Rates, Click Throughs and Bounce Rates are just three of the email statistics your staffing company should… Continue reading
Ask Haley: How do I know if my email marketing is working? Q: How do I know if my email marketing is working? A: Tracking the results of your staffing company’s email marketing sounds obvious, right? Then why do so few people do it? The reasons vary. Some don’t have the time. Others don’t know… Continue reading
In 2011, Erie Personnel embarked upon a rebranding project. Their old brand was well-known for traditional staffing services in Southern Ontario. Through rebranding, our client was looking to convey a new message, a stronger and more professional appearance, and expand services throughout Canada. The new website was intended to effectively introduce the new range of… Continue reading
To emphasize their status as a locally-owned and operated staffing provider in the Acadiana region, Premier Staffing used imagery from a local photographer to capture the unique feel of the Cajun Country. Incorporating a Platinum SEO Package, and job board with social media sharing capabilities increases their online presence and helps solidify their position as… Continue reading
When it comes to customer service, consumers are getting vocal. Spherion Staffing Services released the results of a survey showing that when consumers have a positive service experience, they are more likely than ever before to share their opinions – especially online. When consumers have a good service experience: 47% are likely to tell a… Continue reading
