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Why Customer Service Matters in Staffing (really, though)

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One of the hardest parts of differentiating your staffing agency from every other provider of the same services is finding a new way to say “We have the best people, and lowest cost!” – mostly because your competitors are all looking for a new way to say the same thing.


So what will make you stand out as a human resources professional or hiring manager? How you treat clients and candidates.

It sounds almost too simple, but it’s true. Everything from the way a client is greeted when they walk through the door, to the way a candidate is informed that they were not chosen for an assignment, can affect the way your clientele views your company – and the way they spread information about you online.

Need proof?


So how can you start improving your customer service, or find out if it needs improving in the first place?

Click here to read our Shareworthy Service posts, to learn more about creating a positive experience for every person who walks through your doors, and stay up-to-date with the latest in staffing industry customer service trends.

Or if your reputation has – or may have – already taken a hit, click here to find out how our Reputation Management services can help you overcome negative reviews and get your agency back on the path to staffing excellence!

If you have questions about any of this information, reach out to one of our staffing experts today.

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