By now, you’ve probably heard about Indeed’s upcoming policy change.
Effective January 7, 2019, if you want your jobs to be on Indeed, you must be sponsoring your jobs on Indeed.
So now what?
Don’t panic! While this policy change may seem scary, it also offers new opportunities for you to evolve your recruitment marketing strategy. And we’re here to help. We’ve created an eBook for surviving “Indeedmageddon” – and thriving in the coming “new normal.”
Today, I’m continuing my 7-post series of strategies to help staffing and recruiting firms prepare for the loss of free job posts from Indeed. Each post is dedicated to a specific recruiting strategy your firm can use to attract, engage and convert more qualified job seekers.
If you missed Strategy 1: Job Advertising, you can read it here.
Strategy 2: Optimizing Your Career Site and ATS
Option 1: Plug the leaks in your website
At Haley Marketing, we review analytics on hundreds of staffing websites. And almost every time we review a website, we find “leaks” where candidates leave the site before applying to a job. While you can never get 100% of candidates to apply to your jobs, we’ve seen (too many) websites where only 10% to 15% of job seekers complete an application.
Want to get more of your candidates to apply? Put these ideas into action:
- Simplify your job application. This is the BIGGEST leak on most staffing websites. Forget the long ATS application form and replace it with a submit resume or quick apply form. If you need the long form, consider a two-part application process. First, get the candidate’s basic contact information and perhaps a resume, then ask the candidate to complete the full application form.
- Make sure your website is responsive. It needs to look great and work well on any device so candidates can easily apply from their smartphones.
- Improve job descriptions to better sell your jobs.
- Test different job titles to see which titles produce the highest response rates.
- Add a chat feature to allow job seekers who are not quite ready to apply to a job to ask questions (we work with FlashRecruit for live chat, Olivia for AI-based chat, and ChatPath for a low-cost chat solution).
- Incorporate more calls to action such as search jobs, apply now, get a job agent, and opt-in for a newsletter.
- Add fly-ins to direct candidates to specific calls to action.
- Ensure all your entry pages are optimized to drive jobs seekers to your jobs.
- Incorporate tracking cookies, so your company can “follow” visitors after they leave your website…and encourage them to come back to apply to your jobs.
- Use marketing automation to follow up with people who start but don’t complete your application.
- Activate job alerts and job mailings on your Haley Marketing job board to encourage repeat visits and referrals.
Option 2: Mine your ATS
How many candidates are currently in your ATS? Thousands? Tens of thousands? More? And when you get a new job order, what’s the first thing your recruiters do? Mine the database…or place an ad? Staffing firms spend tens of millions of dollars each year recruiting talent. And millions more purchasing and maintaining their applicant tracking systems. Sadly, most companies don’t do a great job fully leveraging the talent they’ve paid to recruit.
Why not? Because it’s easier to run another ad. The data in the ATS may be stale, filled with junk resumes or simply require more work to discover than starting from scratch.
But in an era of talent scarcity, every staffing firm needs to leverage their ATS to the fullest. Here are few ways to get more from your ATS:
- Require that a search gets done before allowing any job advertising spend.
- Implement a sourcing team tasked with the specific job of mining your ATS.
- Send targeted job alerts by email and text to candidates for specific, relevant job openings.
- Conduct regular re-engagement campaigns to get candidates to update their information.
- Start and nurture an alumni network.
- Use tools like Candidate ID to automatically re-engage the talent buried in your database.
- When you find a great candidate, skill market! To accelerate skill marketing, feature top performers on your website, send top candidate emails and require recruiters to make marketing calls within 24 hours of interviewing a superstar.
Did you know Haley Marketing’s Talent Showcase was built to make skill marketing easier? Our software makes promoting a top candidate as easy as posting a job!
Option 3: Improve your referral programs
Referrals are almost always the best source of talent, but most staffing firms get far fewer referrals than they would like. If you want to increase referrals, improve your referral program:
- Provide stronger incentives for giving referrals.
- Ask more frequently (during interviews and onboarding, on your website, on social media, via text and email).
- Promote referral incentives next to each job on your website.
- Offer variable referral bonuses based on the value of each job to your firm.
- Test referral management software like Staffing Referrals and Preferhired.
The key to an effective referral program is simply to ask for referrals more frequently. Ask on your website. Ask on your job posts. Ask in job alert and newsletter emails. Ask via text messaging. Ask at any and every touch point you have with your candidates!
Option 4: More branded communication
Every day your recruiters, sales reps, managers and executives connect with hundreds of other people. It may be via email, text, social media or your phone system.
All these touches are opportunities to strengthen your brand, drive job seekers to your website and encourage referrals. Here are a few specific tactics for better branding your daily communication:
- Create email signatures that promote hot jobs or your career site.
- Create social sharing images to promote jobs or other content on your website.
- Use your out of office assistant to market jobs whenever you’re away from your desk.
- Create on hold messages promoting jobs or content on your website.
- Create an email signature to ask people for referrals for specific types of talent.
Up Next: Social Recruiting
In my next post, I’ll share ideas to improve inbound recruiting with content, leverage social platforms for recruiting, and more. But if you don’t want to wait for the post to publish, you can download the full, FREE eBook: “Indeedmageddon? Strategies to help staffing and recruiting firms prepare for the loss of free job posts” here.