I love numbers. There, I said it. True, “touchy-feely” stuff is really important in delivering shareworthy service; but you can’t...
Perfect is “vanilla.” It’s boring! And it’s not necessarily what your clients want. In fact, if you try to present...
Retaining clients is much easier than winning new ones. (Not a news flash, Victoria.) Honestly, I realize you already know...
Your staffing firm probably does a fantastic job supporting the customers who buy your services (after all, they’re the ones...
When a co-worker walks into your office with a request, do you treat that person as well as you’d treat...
When a staffing client has a problem, the way you resolve that problem critically impacts their willingness to do business...
