Whoever said: “let sleeping dogs lie” knew very little about delivering amazing customer service. Sleeping dogs (i.e., your customers) may...
Pumpkin pie is good, but a dollop of whipped cream makes it irresistible. Turkey is tasty, but when it’s served...
Love a good story? I do – especially when it demonstrates a shareworthy service principle. I recently came across an...
I had a younger (than me) person tell me the other day, “Sometimes I think adults just don’t get the...
This just in: Your staffing or recruiting firm’s success depends on the level of talent you attract. Ok, this isn’t...
Ever seen This is Spinal Tap? Admittedly, Nigel Tufnel is no poster child for customer service excellence. But I love...
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