Like the staffing industry, customer service is undergoing major changes. According to companies like Salesforce, social media, big data and...
Whoever said: “let sleeping dogs lie” knew very little about delivering amazing customer service. Sleeping dogs (i.e., your customers) may...
3,765 years ago, a guy complained to his supplier about crummy copper ingots. 3,765 years ago! This tablet, which is...
Careers In Nonprofits, a staffing agency focusing exclusively on the nonprofit sector, needed a fresh new brochure to explain their...
Can your staffing firm be great at every aspect of service? According to Harvard Business School professor Frances Frei, no....
