So where do you start a blog on innovative marketing ideas and best practices?
Well, to kick things off, let me tell you about a meeting our team at Haley Marketing (https://www.haleymarketing.com/AboutUs/team.html).
The point of the meeting was to initiate a process of seeking new and innovative ways to market. To get the ball rolling, our first step was to brainstorm the question: Why don’t more people respond to the staffing industry’s marketing?
Here’s what we came up with:
- There’s too much clutter from firms selling to HR (not just staffing)
- “Me too” design, copy and value propositions
- The product is boring (sorry, but staffing doesn’t get people excited)
- HR managers already have too much to read (and no time)
- Almost every marketing piece uses the same style imagery
- Staffing is not perceived as a core problem and/or HR managers don’t believe staffing firms can really solve staffing issues
- Ego’s of HR managers (they think they already know everything about staffing)
- Too corporate of an approach (i.e., b-o-r-i-n-g creative!)
- No “wow” to the communications, nothing outrageous
- Staffing firms are afraid to take risks in their marketing
- There’s no compelling reason to respond, offers are weak if used at all
- Recipient’s don’t see the communciations as being worth their time
- Not enough fun, not intriguing
- It’s all focused on business and rational appeals, not emotional connections
- The materials don’t engage people mentally
- The packaging of the marketing is dull
- The materials are not personalized enough
- The materials are not targeted enough
- Many campaigns are targeting the wrong people
- Most campaigns don’t address specific problems or offering a specific value
- There’s no immediate need for staffing or a new staffing vendor; if the company uses staffing, they already have a preferred vendor (or two)
- The materials don’t offer any “What’s in it for me” for the recipient
- There’s no real product differentiation
While we didn’t uncover any “earth shattering” revelations, the simple truth is that the staffing industry faces a daunting marketing challenge. Staffing firms are almost universally using the same methods and similar messages to market a service this is generally undifferentiated to an audience that’s over-marketed and not overly interested in the message being delivered.
So is this a recipe for certain marketing failure?
No, but for marketing to work in this industry, we have to find ways to:
- Differentiate the product
- Differentiate the message
- Differentiate the delivery (truly capture attention)
- Target more effectively
- Connect with HR managers (and hiring managers) more effectively
- Give people real reasons to respond
Oh yea, and all this has to be done credibly…without excessive hype.
My question to you:
Why else doesn’t marketing work for staffing firms?