Great customer service starts with two types of knowledge: Knowing what to do. Knowing what NOT to do. Most of...
“Hey, I got a candy bar!” “I got a rock.” Which sentence best describes how your clients feel after working...
Think your customer service process starts when a client calls in a job order? If so, you may be missing...
Sometimes, we at Haley Marketing have really great ideas. Sometimes, we learn about others’ great ideas – and then have...
No waxing philosophical today or customer service how-tos. Today’s post is all about fun! I did a little digging online...
Ever tear into a birthday present as a kid – fully expecting a great new toy – only to find...
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